Stephan Gladiadis

December 3, 2025 19:11 NZDTMonitoring – We are currently investigating an issue impacting two UFB handovers below impacted by a failover event in Ponsonby with an impact of approx 5 minutes.Services are currently operational.Handovers:Chorus Ponsonby IDA120737795Northpower 5000

November 24, 2025 15:51 NZDTScheduled – Maintenance Event window:2025 December 2nd 02:00 – December 2nd 06:00 NZTWhat work is being carried out, and Why:As part of the continuous maintenance of our network, we will be carrying out routine work on the following components:This work will be a migration of the handovers noted below as part of the rollout of new hardware.Customer impact and Mitigation:We expect some services will be impacted for up to 60min during the maintenance event window. If your services are affected and do not restore automatically, please restart your CPE before reaching out for support. We will provide updates on this event as necessary.Handovers:Chorus Auckland (POY) IDA120737795Northpower 5000How to reach Devoli for further questions:If you have any questions or concerns about this event then please get in touch with our support team using your usual support channels (e.g. via https://support.devoli.com/hc/en-us/requests/new).December 2, 2025 02:00 NZDTActive – Scheduled maintenance is starting.

November 19, 2025 14:47 NZDTScheduled – Maintenance Event window:2025 November 26th 02:00 – November 26th 04:00 NZTWhat work is being carried out, and Why:As part of the continuous maintenance of our network, we will be carrying out routine work on the following components:This event serves as a risk notification only for failover testing of our CGNAT platform and relates to all services using CGNAT on the Devoli Network.Customer impact and Mitigation:We do not expect any impact on your services and are providing this notification for your information only. However, if your services are affected and do not restore automatically, please restart your CPE before reaching out for support. We will provide updates on this event as necessary.How to reach Devoli for further questions:If you have any questions or concerns about this event then please get in touch with our support team using your usual support channels (e.g. via https://support.devoli.com/hc/en-us/requests/new).November 26, 2025 02:00 NZDTActive – Scheduled maintenance is starting.

October 29, 2025 16:30 NZDTScheduled – Maintenance Window:2025 November 6th 00:00 – November 6th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Handovers:UFF/TFF Napier UFF000006500687UFF/TFF Tauranga UFF000003536675Chorus MDR IDA120735815Customer impact and Mitigation:We expect a loss of service of up to 60 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newNovember 6, 2025 00:00 NZDTActive – Scheduled maintenance is starting.

October 23, 2025 15:57 NZDTMonitoring – In response to the state of emergency being announced in the South Island, Devoli is cancelling all planned works on Network, Infrastructure and Security elements.There is currently no impact on Devoli network element but we are implementing this blackout to provide stability while power and services are being restored throughout the regions.

October 1, 2025 15:33 NZDTInvestigating – We are currently investigating an issue impacting CGNAT Services in Upper North Island.

September 18, 2025 15:18 NZSTScheduled – Maintenance Window:2025 September 29th 02:00 – September 29th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Chorus Auckland Handover – IDA120737182Customer impact and Mitigation:We expect a loss of service of up to 60 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newSeptember 29, 2025 02:00 NZDTActive – Scheduled maintenance is starting.

September 17, 2025 05:24 NZSTInvestigating – Currently investigating the loss of some services hosted at Vocus Albany DC – 46C Northcote Road – engineer on route to site.