Stephan Gladiadis

August 8, 2025 09:07 NZSTInvestigating – We are currently investigating an issue impacting Business services (UFB and DSL) .

August 6, 2025 12:25 NZSTScheduled – Maintenance Event window:2025 August 7th 22:00 – August 8th 05:00 AESTNote: Work will be completed between the hours of 22:00 to 05:00 on the dates listed only.What work is being carried out, and Why:As part of the continuous maintenance of our network, we will be carrying out upgrade work impacting the following components:Sydney Core/Border Routers:aunsw-sy4-ip-1aunsw-sy3-ip-1SY3-SR1Customer impact and Mitigation:We expect services terminating physically or logically to the devices listed will be impacted for up to 60min during the maintenance event window.How to reach Devoli for further questions:If you have any questions or concerns about this event then please get in touch with our support team using your usual support channels (e.g. via https://support.devoli.com/hc/en-us/requests/new).August 7, 2025 00:00 NZSTActive – Scheduled maintenance is starting.

July 8, 2025 15:35 NZSTScheduled – Maintenance Window:2024 July 15th 00:00 – July 17th 03:00 NZT (Overnight only)What work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Unison HandoverCustomer impact and Mitigation:We expect a loss of service of up to 60 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJuly 15, 2025 00:00 NZSTActive – Scheduled maintenance is starting.

July 10, 2025 15:23 NZSTMonitoring – We have experienced a loss in protection and capacity between the North and South Island due to Multiple Fibre Strikes on the East Coast. No ETA is available at this time for restoration however however there is no current impact to services. We continue to monitor the situation closely as we work towards restoration.

July 7, 2025 15:42 NZSTScheduled – Maintenance Window:2025 July 9th 02:00 – July 09th 03:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Hamilton BNG kap-ip-2Customer impact and Mitigation:We expect a loss of service of up to 20 minutes on the services indicated during the outage window.Handovers:UFF/TFF NPL – UFF000003536652UFF/TFF HM – UFF000003536634UFF/TFF WG – UFF000003536699Chorus HM – IDA120738639 & IDA120735995Chorus PM – IDA120738747Vital – CLK14551.01If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJuly 9, 2025 02:00 NZSTActive – Scheduled maintenance is starting.

June 6, 2025 11:17 NZSTInvestigating – We are currently investigating an issue impacting UFB services via in and around the Wellington region.June 6, 2025 11:35 NZSTInvestigating – We are also seeing impact to Copper/DSL services, Updated impacts.

May 20, 2025 19:30 NZSTInvestigating – We are currently investigating an impact to Broadband Services

May 7, 2025 07:51 NZSTInvestigating – We are currently working on a device down in New Plymouth. This is currently affecting New Plymouth handover, as well as 2 x direct customers. Tech is currently on site.