Voice issues
January 23, 2018 12:15 NZDTInvestigating – We are currently experiencing an issue with Voice SIP.Investigating at the moment.
Voice issues
January 23, 2018 09:52 NZDTInvestigating – We have identified voice issues and we are currently investigating.Further updates will be placed on this page.
Voice issues
January 15, 2018 09:26 NZDTResolved – Partial service disruption for 10 minutes.Voice issues have been identified in our network and have been resolved.This partial service disruption has been resolved.
Outbound call going out as anonymous
December 12, 2017 12:12 NZDTIdentified – All outbound calls are currently going outbound as anonymous.Fully operational inbound and outbound calls. We will update on any further details. December 12, 2017 12:24 NZDTResolved – All
Broadsoft incoming fault
November 30, 2017 14:56 NZDTInvestigating – We have identified an issue with all inbound to Broadsoft. We are currently investigating at the moment and found where the fault is.No ETR at the moment.
Broadsoft Outbound issues
November 30, 2017 11:04 NZDTIdentified – We have identified an issue on Broadsoft at the moment from the upgrade last night. We are working with Access4 in resolving this and will keep you updated on this page.