Network Status

November 25, 2020 13:44 NZDTScheduled – Work being carried out We will be performing maintenance work in Mayoral drive, on Wednesday 26th November 2020 from 02:00 hours to 05:00.Impact The work may affect DFAS, HSNS, and layer 2 services in the Auckland region.Do not hesitate to contact the Customer Support Team through https://support.devoli.com/hc/en-us/requests/new should you require any further information about this planned work. Maintenance WindowNovember 26, 2020 02:00 – November 26, 2020 05:00 NZSTNovember 26, 2020 02:00 NZDTActive – Scheduled maintenance is starting.November 26, 2020 05:00 NZDTCompleted – Scheduled maintenance is complete.

November 25, 2020 13:44 NZDTScheduled – Work being carried out We will be performing maintenance work in Mayoral drive, on Wednesday 26th November 2020 from 02:00 hours to 05:00.Impact The work may affect DFAS, HSNS, and layer 2 services in the Auckland region.Do not hesitate to contact the Customer Support Team through https://support.devoli.com/hc/en-us/requests/new should you require any further information about this planned work. Maintenance WindowNovember 26, 2020 02:00 – November 26, 2020 05:00 NZSTNovember 26, 2020 02:00 NZDTActive – Scheduled maintenance is starting.November 26, 2020 05:00 NZDTCompleted – Scheduled maintenance is complete.

November 20, 2020 15:39 NZDTInvestigating – We are aware some internet users are intermittently losing connectivity. Our engineers are investigation and further updates will follow.November 20, 2020 15:42 NZDTInvestigating – .November 20, 2020 15:55 NZDTResolved – Services have been restoring from 14:20. We have confirmed all services have been fully restored at 15:30

November 13, 2020 16:58 NZDTScheduled – Work being carried out We will be performing maintenance work in Mayoral drive, on Wednesday 18th November 2020 from 02:00 hours to 08:00.The work will continue on Thursday 19th November 2020 from 02:00 hours to 08:00Impact The work May affect some DFAS and layer 2 services in the Auckland region.Do not hesitate to contact the Customer Support Team through support.devoli.com should you require any further information around these planned work. Maintenance WindowNovember 18, 2020 02:00 – November 18, 2020 08:00 NZSTandSeptember 19, 2020 02:00 – November 19, 2020 08:00 NZSTNovember 18, 2020 02:00 NZDTActive – Scheduled maintenance is starting.November 19, 2020 08:00 NZDTCompleted – Scheduled maintenance is complete.

November 13, 2020 16:58 NZDTScheduled – Work being carried out We will be performing maintenance work in Mayoral drive, on Wednesday 18th November 2020 from 02:00 hours to 08:00.The work will continue on Thursday 19th November 2020 from 02:00 hours to 08:00Impact The work May affect some DFAS and layer 2 services in the Auckland region.Do not hesitate to contact the Customer Support Team through support.devoli.com should you require any further information around these planned work. Maintenance WindowNovember 18, 2020 02:00 – November 18, 2020 08:00 NZSTandSeptember 19, 2020 02:00 – November 19, 2020 08:00 NZSTNovember 18, 2020 02:00 NZDTActive – Scheduled maintenance is starting.November 19, 2020 08:00 NZDTCompleted – Scheduled maintenance is complete.

November 13, 2020 17:32 NZDTScheduled – Maintenance Window:2020 November 16th 00:00 – November 16th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our voice infrastructure, Devoli voice servers requires a new software installed, which is recommended by our voice software vendor.Mitigation and Customer impact:Voice SIP registrations will be transferred to a redundant path, then switched back to the primary path, to avoid any impact to voice services. Actual downtime per server: 30 seconds.We foresee zero impact to voice services.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newNovember 16, 2020 00:00 NZDTActive – Scheduled maintenance is starting.November 16, 2020 06:00 NZDTCompleted – Scheduled maintenance is complete.

November 13, 2020 17:32 NZDTScheduled – Maintenance Window:2020 November 16th 00:00 – November 16th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our voice infrastructure, Devoli voice servers requires a new software installed, which is recommended by our voice software vendor.Mitigation and Customer impact:Voice SIP registrations will be transferred to a redundant path, then switched back to the primary path, to avoid any impact to voice services. Actual downtime per server: 30 seconds.We foresee zero impact to voice services.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newNovember 16, 2020 00:00 NZDTActive – Scheduled maintenance is starting.November 16, 2020 06:00 NZDTCompleted – Scheduled maintenance is complete.

November 5, 2020 11:25 NZDTInvestigating – Currently investigating.November 5, 2020 11:33 NZDTResolved – Restored.If you are continuing to have issues, please email [email protected] and the support team will investigate.