Stephan Gladiadis

July 19, 2023 16:36 NZSTInvestigating – We are currently investigating an issue impacting FWA Services only. No impact to other services.

July 3, 2023 15:07 NZSTScheduled – Maintenance Window:2023 July 6th 23:00 – July 7th 06:00 NZTWhat work is being carried out, and Why:Permanent repair to temporary fibre overlay for New Plymouth core network fibresCustomer impact and Mitigation:Devoli have scheduled work in New Plymouth that is not expected to impact Customer services, however we are notifying of the potential risk of an outage owing to the nature of this work .No impacts are expected, however as there will be a loss of capacity and network redundancy to New Plymouth, customers may experience up to a 30 minute outage during this work window, or reduced data throughput.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJuly 6, 2023 23:00 NZSTActive – Scheduled maintenance is starting.

June 21, 2023 15:46 NZSTScheduled – Maintenance Window:2023 July 6th 04:00 – July 6th 06:00 NZTWhat work is being carried out, and Why:Chorus have indicated they will be completing a network migration impacting our Wellington DSL Handover.Customer impact and Mitigation:We expect a loss of service of up to 60 minutes on the services indicated during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJuly 6, 2023 04:00 NZSTActive – Scheduled maintenance is starting.

June 28, 2023 12:42 NZSTIdentified – We have identified a Fibre cut between Christchurch to Dunedin, most likely near Temuka. which has resulted in a loss of redundancy to Dunedin and South Dunedin Core Links.No Customer impacts are expected, and Contractors are already onsite preparing work to repair affected core fibres.

June 27, 2023 08:47 NZSTIdentified – We have identified a Fibre cut in Timaru which has resulted in a loss of redundancy to Dunedin and South Dunedin Core Links. No customer impact expected. A tech is currently on route to repair the Fibre cut

June 9, 2023 11:40 NZSTScheduled – Maintenance Window:2023 June 15th 00:00 – June 15th 07:00 NZTWhat work is being carried out, and Why:Migrating customer ports & services to our new core core equipment in 220Q data centerCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window. How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJune 15, 2023 00:00 NZSTActive – Scheduled maintenance is starting.

May 23, 2023 14:08 NZSTScheduled – Maintenance Window:2023 May 24th 01:00 – May 24th 06:00 NZTWhat work is being carried out, and Why:Re-balance of CGNAT traffic terminating to Wellington.Customer impact and Mitigation:No impact to services is expected.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newMay 24, 2023 04:00 NZSTActive – Scheduled maintenance is starting.

May 22, 2023 10:11 NZSTInvestigating – We are currently investigating an issue impacting services in Brisbane via Brisbane B2 Site.