Network Status

May 7, 2026 17:55 NZSTScheduled – What work is being carried out, and Why:As part of the continuous maintenance of our network, we will be carrying out routine work on the following components:This work will be as follows: JunOS Upgrade of Core Routers aunsw-sy4-ip-2 & aunsw-sy3-ip-2.Customer impact and Mitigation:We expect some services will be impacted for up to 30min during the maintenance event window, services may experience multiple up/down events within this window. Devices will be upgraded in sequence to maintain redundancy during the upgrade events.How to reach Devoli for further questions:If you have any questions or concerns about this event then please get in touch with our support team using your usual support channels (e.g. via https://support.devoli.com/hc/en-us/requests/new).May 13, 2026 01:00 NZSTActive – Scheduled maintenance is starting.

April 13, 2026 17:28 NZSTScheduled – What work is being carried out, and Why:As part of the continuous maintenance of our network, we will be carrying out routine work on the following components:This work will be the migration of Enable Handover ENVIBOTS265449 to new BNG nzchc-d21-ip-5.Customer impact and Mitigation:We expect some services will be impacted for up to 60min during the maintenance event window. If your services are affected and do not restore automatically, please restart your CPE before reaching out for support. We will provide updates on this event as necessary.How to reach Devoli for further questions:If you have any questions or concerns about this event then please get in touch with our support team using your usual support channels (e.g. via https://support.devoli.com/hc/en-us/requests/new).April 22, 2026 01:00 NZSTActive – Scheduled maintenance is starting.

March 24, 2026 14:31 NZDTScheduled – What work is being carried out, and Why:As part of the continuous maintenance of our network, we will be carrying out routine work on the following components:This work will be a migration of Chorus Dunedin Handover IDA120737988 to new BNG nzchc-d21-ip-4.Customer impact and Mitigation:We expect some services will be impacted for up to 60min during the maintenance event window. If your services are affected and do not restore automatically, please restart your CPE before reaching out for support. We will provide updates on this event as necessary.How to reach Devoli for further questions:If you have any questions or concerns about this event then please get in touch with our support team using your usual support channels (e.g. via https://support.devoli.com/hc/en-us/requests/new).April 8, 2026 01:00 NZSTActive – Scheduled maintenance is starting.

March 13, 2026 09:36 NZDTScheduled – What work is being carried out, and Why:As part of the continuous maintenance of our network, we will be carrying out routine work on the following components:This work will be a restart of Auckland BNG poy-ip-5.Customer impact and Mitigation:We expect some services will be impacted for up to 30min during the maintenance event window. If your services are affected and do not restore automatically, please restart your CPE before reaching out for support. We will provide updates on this event as necessary.Chorus Auckland POY Handover IDA120737795Northpower Handover 5000How to reach Devoli for further questions:If you have any questions or concerns about this event then please get in touch with our support team using your usual support channels (e.g. via https://support.devoli.com/hc/en-us/requests/new).March 19, 2026 01:00 NZDTActive – Scheduled maintenance is starting.

March 13, 2026 09:34 NZDTScheduled – What work is being carried out, and Why:As part of the continuous maintenance of our network, we will be carrying out routine work on the following components:This work will be a Migration of TFF Hamilton 100G Handover UFF000003536634 to New BNG hn-ip-1Customer impact and Mitigation:We expect some services will be impacted for up to 60min during the maintenance event window. If your services are affected and do not restore automatically, please restart your CPE before reaching out for support. We will provide updates on this event as necessary.TFF Hamilton 100G Handover UFF000003536634How to reach Devoli for further questions:If you have any questions or concerns about this event then please get in touch with our support team using your usual support channels (e.g. via https://support.devoli.com/hc/en-us/requests/new).March 19, 2026 01:00 NZDTActive – Scheduled maintenance is starting.

February 13, 2026 13:31 NZDTInvestigating – Investigating TFF service disruption in the Taranaki region.

January 13, 2026 16:24 NZDTScheduled – Maintenance Window:2026 Jan 27th 01:00 – Jan 27th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.TFF Hamilton Handover UFF000003536634Customer impact and Mitigation:We expect a loss of service of up to 60 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJanuary 27, 2026 01:00 NZDTActive – Scheduled maintenance is starting.

December 11, 2025 15:32 NZDTScheduled – Maintenance Window:2025 December 16th 02:00 – December 16th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Auckland BNG nzakl-poy-ip-5Customer impact and Mitigation:We expect a loss of service of up to 60 minutes on the services indicated during the outage windowChorus Auckland Handover IDA120737795Northpower Handover 5000If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newDecember 16, 2025 02:00 NZDTActive – Scheduled maintenance is starting.