Network Status

October 23, 2025 15:57 NZDTMonitoring – In response to the state of emergency being announced in the South Island, Devoli is cancelling all planned works on Network, Infrastructure and Security elements.There is currently no impact on Devoli network element but we are implementing this blackout to provide stability while power and services are being restored throughout the regions.

October 1, 2025 15:33 NZDTInvestigating – We are currently investigating an issue impacting CGNAT Services in Upper North Island.

September 18, 2025 15:18 NZSTScheduled – Maintenance Window:2025 September 29th 02:00 – September 29th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Chorus Auckland Handover – IDA120737182Customer impact and Mitigation:We expect a loss of service of up to 60 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newSeptember 29, 2025 02:00 NZDTActive – Scheduled maintenance is starting.

September 17, 2025 05:24 NZSTInvestigating – Currently investigating the loss of some services hosted at Vocus Albany DC – 46C Northcote Road – engineer on route to site.

September 10, 2025 16:16 NZSTScheduled – Maintenance Window:2025 September 10th 23:00 – September 11th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.20G to 100G Capacity upgrade of Chorus Auckland Handover IDA120735815Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newSeptember 10, 2025 23:00 NZSTActive – Scheduled maintenance is starting.

September 10, 2025 15:55 NZSTInvestigating – TFF are currently investigating an issue impacting a small number of services in the Wanganui Region. This has been escalated and is awaiting update.

August 19, 2025 10:28 NZSTScheduled – Maintenance Window:2025 September 10th 02:00 – September 10th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.20G to 100G Capacity upgrade of Chorus Auckland Handover IDA120735815Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newSeptember 10, 2025 02:00 NZSTActive – Scheduled maintenance is starting.

August 8, 2025 09:07 NZSTInvestigating – We are currently investigating an issue impacting Business services (UFB and DSL) .