Network Status

July 11, 2024 14:14 NZSTScheduled – Maintenance Window:2024 July 12th 02:00 – July 12th 05:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing Emergency maintenance on the indicated network elements.Dunedin Handover IDA120737988Customer impact and Mitigation:We expect a loss of service of up to 15 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJuly 12, 2024 02:00 NZSTActive – Scheduled maintenance is starting.

July 9, 2024 09:44 NZSTScheduled – Maintenance Window:2024 July 10th 01:00 – July 10th 05:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing Emergency maintenance on the indicated network elements.New Plymouth Core SwitchesCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJuly 10, 2024 01:00 NZSTActive – Scheduled maintenance is starting.

July 5, 2024 09:59 NZSTInvestigating – We have identified a loss of our New Plymouth handover for approximately 10 minutes. Self-recovered and operational currently; we are investigating the root cause.

June 25, 2024 17:21 NZSTScheduled – Maintenance Window:2024 July 4th 23:00 – July 05th 01:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network Northpower are completing maintenance on the indicated network elements.Northpower Handover 2019 (Legacy Network)Customer impact and Mitigation:We expect a loss of service of up to 10 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJuly 4, 2024 23:00 NZSTActive – Scheduled maintenance is starting.

July 3, 2024 19:30 NZSTInvestigating – We are currently investigating a possible issue impacting some Northpower services. Will update again at 8pm

June 13, 2024 16:03 NZSTScheduled – Maintenance Window:2024 June 20th 23:00 – June 21st 01:00 NZTWhat work is being carried out, and Why:Northpower Fibre is planning an outage on Handover 2019 as part of Handover link diverse path rearrangement due to cable re-route Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJune 20, 2024 23:00 NZSTActive – Scheduled maintenance is starting.

June 20, 2024 12:09 NZSTMonitoring – We have received reports of wide spread power outages within the Northpower service region, All Devoli equipment remains powered and operational. Update to follow on resolution.

June 11, 2024 10:16 NZSTScheduled – Maintenance Window:2024 June 20th 01:00 – June 20th 07:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network UFF/TFF are completing maintenance on the indicated network elements.UFF/TFF Wanganui HandoversCustomer impact and Mitigation:We expect a loss of service of up to 120 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJune 20, 2024 01:00 NZSTActive – Scheduled maintenance is starting.