Network Status

August 8, 2024 13:31 NZSTScheduled – Maintenance Window:2024 August 29th 01:00 – August 29th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are software updates on our Juniper Access Routers listed below.m1-ax-1 – Melbourne M1 DCme1-ax-1 – Melbourne ME1 DCCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 23, 2024 11:16 NZSTCompleted – Cancelled, to be rescheduled at a later date.

August 8, 2024 13:27 NZSTScheduled – Maintenance Window:2024 August 28th 01:00 – August 28th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are software updates on our Juniper Access Routers listed below.sy3-ax-1 – Sydney SY3 DCb2-ax-1 – Brisbane B2 DCCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 23, 2024 11:16 NZSTCompleted – Cancelled, to be rescheduled at a later date.

August 8, 2024 14:06 NZSTScheduled – Maintenance Window:2024 September 3rd 01:00 – September 3rd 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are software updates on our Juniper Access Routers listed below.wg-ax-1 – Wanganui WG Exchangewg-ax-2 – Wanganui WG Exchangepm-ax-1 – Palmerston North PM Exchangepm-ax-2 – Palmerston North PM ExchangeCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.This event will impact the following handovers:UFF Wanganui 10G Handover UFF000003536699UFF Wanganui 10G Handover UFF000003536681Chorus Palmerston North Handover 120738747How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 23, 2024 11:16 NZSTCompleted – Cancelled, to be rescheduled at a later date.

August 8, 2024 13:24 NZSTScheduled – Maintenance Window:2024 August 27th 01:00 – August 27th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are software updates on our Juniper Access Routers listed below.sy1-ax-1 – Sydney SY1 DCsy1-ax-2 – Sydney SY1 DCxtr-ax-1 – XTR DC (Wellington)Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 23, 2024 11:15 NZSTCompleted – Cancelled, to be rescheduled at a later date.

August 8, 2024 13:41 NZSTScheduled – Maintenance Window:2024 August 26th 01:00 – August 26th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are software updates on our Juniper Access Routers listed below.hn-ax-1 – HN Exchange (Hamilton)hn-ax-2 – HN Exchange (Hamilton)kap-ax-1 – Kapua DCkap-ax-2 – Kapua DCnu-ax-1 – NU Exchange (New Plymouth)nu-ax-2 – NU Exchange (New Plymouth)Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.This event will impact the following handovers:UFF Hamilton 40G UFF000003536634Chorus Hamilton 30G 120738639Chorus Hamilton 20G 120735995UFF New Plymouth 10G UFF000004650570UFF New Plymouth 30G UFF000003536652How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 23, 2024 11:15 NZSTCompleted – Cancelled, to be rescheduled at a later date.

August 22, 2024 13:05 NZSTInvestigating – We are currently investigating intermittent issues impacting services in the Lower North and South Island.August 22, 2024 13:23 NZSTMonitoring – Impact isolated to South Island UFB & DSL and Lower North Island DSL. Traffic levels have returned to normal.

August 22, 2024 03:22 NZSTResolved – Planned works on 220q-ax-1 ran longer than expected. Services have now been restored and normal traffic levels resumed.

August 20, 2024 12:19 NZSTScheduled – Maintenance Window:2024 August 21st 02:00 – August 21st 03:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.220q-ax-1 Access RouterCustomer impact and Mitigation:We expect a loss of service of up to 5 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 21, 2024 02:00 NZSTActive – Scheduled maintenance is starting.