Network Status

June 5, 2024 17:46 NZSTScheduled – Maintenance Window:2024 June 12th – June 27th NZTAll work to be completed within the hours of 01:00 to 05:00 on the dates noted above.What work is being carried out, and Why:As part of maintaining our data network we are software updates on our Juniper Core Devices.Juniper Routers listed in the sheet linked below along with the planned times.https://devolihq-my.sharepoint.com/:x:/g/personal/reilly_devoli_com/EeSdpj-R8uxAliPJ3ooOCFYBvtJkSnHLU6x6Cpn8aKazbg?e=32ogCYCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJune 12, 2024 01:00 NZSTActive – Scheduled maintenance is starting.

June 9, 2024 15:51 NZSTInvestigating – We are currently investigating an issue impacting services via Chorus on one of our handovers in Dunedin IDA120735814. No other impact is expected.

May 9, 2024 17:12 NZSTScheduled – Maintenance Window:2024 May 30th 22:00 – May 31st 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network UFF are completing maintenance on the indicated network elements.Customer impact and Mitigation:We expect a loss of service of up to 15 minutes on the services indicated during the outage window.UFF Handover UFF000003536634If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newMay 30, 2024 22:00 NZSTActive – Scheduled maintenance is starting.

May 29, 2024 13:37 NZSTScheduled – Maintenance Window:2024 May 30th 02:00 – May 30th 03:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Northcote BNGCustomer impact and Mitigation:Services will be failed over to alternate device, risk of impact of up to 5 minutes if this was to fail.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newMay 30, 2024 02:00 NZSTActive – Scheduled maintenance is starting.

May 9, 2024 17:10 NZSTScheduled – Maintenance Window:2024 May 28th 22:00 – May 29th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network UFF are completing maintenance on the indicated network elements.Customer impact and Mitigation:We expect a loss of service of up to 15 minutes on the services indicated during the outage window.UFF Handover UFF000003536623If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newMay 28, 2024 22:00 NZSTActive – Scheduled maintenance is starting.

May 27, 2024 12:40 NZSTScheduled – Maintenance Window:2024 May 27th 00:00 – May 28th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining their data network Chorus are completing maintenance on the indicated network elements.Chorus Auckland DSL & HSNS Handover IDA120693968No impact is expected to UFB Services.Customer impact and Mitigation:We expect a loss of service of up to 60 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newMay 27, 2024 23:00 NZSTActive – Scheduled maintenance is starting.

May 23, 2024 15:53 NZSTInvestigating – We are currently investigating an issue impacting a switch in the SY1 DC, no impact to other switches or redundant services at the site.May 23, 2024 16:02 NZSTInvestigating – Tech on route to site.

May 22, 2024 15:55 NZSTScheduled – Maintenance Window:2024 May 23rd 03:00 – May 23rd 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our voice infrastructure, Devoli will be completing emergency maintenance to our voice network during the window noted.Customer impact and Mitigation:No service impact expected, Risk notification only.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newMay 23, 2024 03:00 NZSTActive – Scheduled maintenance is starting.May 23, 2024 06:00 NZSTCompleted – Scheduled maintenance is complete.