Emergency Planned Work: Amazon Database (RDS) reboot

October 29, 2020 13:46 NZDTScheduled – Work being carried out: The main Amazon Relational Database Service instance will be rebooted tonight.Impact: We expect the outage to be approximately one hour during the maintenance window. Please take note, there may be multiple disruptions to service during the outage window. This will affect Fax2Email and Radius. Fax2email service may be down during the maintenance window. Radius authentication for customers already connected should not experience disruptions. However, if authentication is attempted during the maintenance window, user may experience issues.Should any customer have difficulty accessing the network after the maintenance, please ask the customer to reboot their router.Engineers are on standby to monitor any issues.Do not hesitate to contact us at https://support.devoli.com/hc/en-us/requests/new if you have any concerns or experiencing issues post maintenance.October 29, 2020 19:30 NZDTActive – Scheduled maintenance is starting.October 29, 2020 21:00 NZDTCompleted – Scheduled maintenance is complete.

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