Emergency Planned Work: Christchurch and Wellington ADSL/VDSL/HSNS Services

August 24, 2020 14:36 NZSTScheduled – This is the conclusion to the planned works under the previous notification: https://devoli.status.io/pages/maintenance/599b618c93387925050007f5/5f3cb08c4df49c04b208b633Work being carried out: We are upgrading our ADSL/VDSL/HSNS services in Christchurch and Wellington, on Tuesday 25th August 2020 from 23:00 hours to Wednesday 26th August 06:00 Hours.This will affect all ADSL/VDSL/HSNS services n the Christchurch and Wellington region.Impact: We expect the outage to be no longer than 20 minutes during the maintenance window. Please take note, there may be multiple disruptions to service during the outage window. The upgrade process may cause a short disruption to services for any of your customers who are online during the upgrade process. Should any customer have difficulty accessing the network after the migration, please ask them to restart their router. Do not hesitate to contact the Customer Support Team through support.devoli.com should you require any further information around these upgrades. Outage Window: Date: 25/08/2020 – 26/08/2020 Time: 2300H-0600H NZTAugust 25, 2020 23:00 NZSTActive – Scheduled maintenance is starting.August 26, 2020 06:00 NZSTCompleted – Scheduled maintenance is complete.

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